Thank you for the services you provided in selling out home at 14204 Dav Road in Rockville.
As you are aware, we put our home up for sale during a challenging real estate market. Further,
we were selling our home after just 7-months of our purchase date. This combination of events
required a truly competent realtor who understands the need to aggressively market the home in an
effort to get the home under contract in the shortest amount of time. Your sense of urgency,
attention to detail (including a comprehensive marketing portfolio), and follow up with
prospective customers was absolutely critical in getting our house under contract in 5-weeks
and sold in less than 90-days.
Thank you again and best wishes to you for continued success.
We're writing to let you know how much we appreciate the service you provided us in the
listing and sale of our house at 7400 Vinyard Court in Derwood. In every sense of the word,
your sincere desire to help your clients, your straightforward and detailed approach to the process
earns you our highest level of respect. From the moment we met and discussed the Competitive
Market Analysis, it was apparent to us that in a highly competitive industry, you were genuinely
a professional real estate agent- and our first choice.
All the apparent stress that comes with selling one's house was largely removed for us in 5
remarkable days. That was the total time on the market from us listing to contract - in the
worst real estate market in decades! We attribute this in no small measure to your knowledge
of our neighborhood when advising us on a listing price, your suggestions for improving the house
for "showing", the marketing effort (the internet spread was great!), and your role and a
professional intermediary for your client. We do believe that our house showed well. But
with all of that said, you never listed "Wizard" amoung your credentials.
Your commitment, however, didn't end there. Throughout the entire time from contract to
settlement, you were extremely helpful in guiding us through the process. You always
made yourself available to answer questions and provide assistance. As a result, we got
through the appraisal, the home and termite inspections, and the settlement with little difficulty.
We are more than pleased, Robert, to provide this letter of reference for you regarding
your professionalism, your attention to detail, and your sincere and heart-felt client orientation.
Once again, thanks for all that you provided.
Sorry this letter is so long in the coming. Its delay is by no means a reflection of our feelings:
merely that of the time and energy we've spent settling into our new home, in a new state!
Merrill and I are very grateful to you for your help in selling our home at 17104 Flatwood Drive.,
in Derwood, this past Spring. You provided us with great advice regarding pricing, upgrading
and staging the house for sale. You took us through every step of the process in a friendly,
informed and professional manner. You spent as much time as we needed to understand the
newer, slower housing market and provided great counsel as to when to accept the offer. In
turn, this led to our home selling very quickly. In particular, we want to thank you for your
accessibility and responsiveness. You were never more than a phone call away.
You know we think very highly of you, and we recommend you without hesitation to future
homeowners and seller.
Thanks again, and again.
Its been over 6 years since we first met you after a referral by our good friends,
Peter and Nita, and since that time you've guided our family through four
real estate transactions.
You were incredibly patient with us as first-time buyers in a very competitive market
back in 2001 (and you went above and beyond when we had to deal with the “radon
incident!”). As a result, we had no hesitation in recommending you to Mike’s parents in 2005,
and you guided them through their search for and purchase of a home in the area. And of
course you were the first one we called earlier this year when, with our family growing,
we needed help with the purchase of a new larger home and the sale of our beloved first home.
In every case, we relied on your knowledge of the industry and the process, your honesty
and integrity, and your sensible approach. With all the stress that comes from buying and
selling a home, we feel very thankful to have had you—someone who we knew we could
trust—by our side every step of the way. Our appreciation for your talents has grown
with each transaction. We've seen enough of the real estate business to know how
exceptional you are. You are truly a professional, and we would readily recommend
you to anyone. Thank you!
We recently completed a home listing and sale with Robert Kerxton of Long and Foster.
We are writing to express in the strongest terms possible how pleased we were with the
service Robert provided and to unreservedly recommend him as your listing agent.
We met Robert at one of his open house listings when we were first shopping for homes
in Derwood in 2004. He impressed us so much at that listing that, along with his high
profile in real estate in the area, we did not shop around for a new agent when it came
time to sell our house. Instead, we simply called him and asked him to be our listing agent.
We could not be more pleased with our decision.
Robert is the most responsive real estate professional we have ever encountered. He takes
personal responsibility for getting things done with the listing and sale process. We cannot
stress enough how important that was- or how unfortunately rare it is. When we needed to
check on the house (we moved before the house sold) Robert was there. When we needed
to get repairs done, Robert found someone and took care of it. When the buyers' agent
mistakenly set the wrong closing date such that the seal would have fallen through, Robert
was on top of the situation and got it done. For your home sale, Robert will make sure the
financing, inspections, etc. are all done on time - even when the buyers do not. He even
arranged to find our pet turtle that we could not take with us a good home!
Of equal importance is that Robert got our house sold in the midst of a housing crunch
where very few houses were selling and the inventories were climbing. Our house was
nice, but not unique and probably had a dozen or more comparables. Ours was the only
one which we are aware that sold in our time period.
Finally, everyone could learn from Robert- we sure did- about how client-first professional
operate. He is proactive (i.e you don't always have to call to get a response); he will advise
(and you should listen) but it is your decision that controls; and he works to get you the best
deal he can. Most importantly, unlike many professionals in the real estate field or otherwise,
Robert understands that it is not the client's responsibility to hand-deliver discreet tasks or
hand-hold the professional who is nothing more than an expensive gatekeeper. That it is the
professional's job, and Robert does it better than anyone with whom we have worked.
If you have any questions about this referral please do not hesitate to contact us.
We are writing to thank you once again for your "hard work" in selling our home
at 19844 Meredith Drive in Derwood. We had watched your career as a highly
regarded real estate professional for several years and knew that you would be
our choice when it came time to sell our home.
After raising our family and putting our roots down deep at our home for nearly
19 years, it was with mixed emotions that we knew that the time had come this year.
Even though the market was not as strong as it had previously been, you were able
to sell our home in less then three weeks for nearly asking price. Throughout the
entire process, you were extremely helpful and always available to us. You gave us
excellent advice on preparing our home for sale, which certainly assisted in selling
it quickly. We were always able to reach you during the entire process as questions
arose.
Your professionalism, knowledge, friendliness, and skill were greatly appreciated.
Thank you so much for everything! As you know, we have recommended you to many
of our friends and will continue to do so.
We have found the Long and Foster Real Estate organization to be very
professional in their dealings with my wife and I. Robert Kerxton was
there for us in a very tough real estate market. He helped us to dispel
our fears as the market slowed. He and his team were always looking
to present our home in different and unique ways. We knew that, not only
did Robert list our home, he also tried to keep it "hot on the market".
When we sold our home, we had no problem with the sale, as Robert
guided us through the contract, inspections and settlement processes with ease.
Robert made our transition as easy as possible. We felt our needs were
well cared for by his team and the Long and Foster organization.
Again, many thanks to you Robert for a job well done!
Testimonials Home Next Page
Robert Kerxton
4733 Bethesda Avenue Bethesda, MD 20814 Office Phone: 240-497-1700 |
E-mail: rkerxton@lnf.com www.robertkerxton.com |
